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For compliance officers

You are responsible for what the organization is permitted to do with personal data, and for demonstrating it.

Start here

The compliance home screen Where most of this role's work happens.

  1. The governance model — the four enforcement layers
  2. Manage consent and privacy
  3. Auditing activity

Your work

TaskPage
Record and fulfil a privacy requestHandle a privacy request
Understand what erasure removes and retainsConsent reference
Investigate an actionInvestigate a change
Show how AI access is controlledAI compliance

The thing most likely to go wrong

Fulfilling a privacy request against unmerged duplicates.

If the person still exists as several unresolved records, acting on one leaves the others untouched — and you will have told a regulator you erased data you did not.

Search before fulfilling. If duplicates exist, resolve them first. The whole purpose of mastering is that a privacy request has one target.

Erasure retains, and that is correct

Fulfilling an erasure request revokes every consent-based permission and retains those under a basis that does not permit erasure. The response records what was retained and why.

That record is what you show a regulator. Erasing data you are legally required to keep would itself be a violation.

What you can demonstrate

ClaimEvidence
Access is controlledFour enforcement layers, the innermost in the database
Sensitive fields are protectedMasking applied on response generation, so no endpoint leaks them
Everything is recordedAppend-only audit log; modification refused, gaps detectable
Consent constrains processingABAC policies can gate access on an active consent
AI is not an exceptionAgents act as the user and are subject to identical enforcement

The strongest of these is the last: it is architectural, not procedural. It does not depend on an agent behaving well.

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Last verified against commit 944761c7 (2026-08-03)