InteractionTypes

The kinds of interaction a tenant records — a branch visit, a claim, an appointment.

📄️Create an interaction type

Defines a kind of event you record against records — a branch visit, a claim, a support call. A type may name the roles its participants can take, so a multi-party interaction records who did what. Requires `interaction-type.create`.

📄️List interaction types

Returns the tenant's interaction types. Requires `interaction-type.read`.

📄️Get an interaction type

Returns one interaction type. Requires `interaction-type.read`.

📄️Update an interaction type

Changes an interaction type's details. Requires `interaction-type.update`.

📄️Delete an interaction type

Soft-deletes an interaction type. Interactions already recorded are retained. Requires `interaction-type.delete`.

📄️Restore a deleted interaction type

Reinstates a soft-deleted interaction type, so interactions of that kind can be recorded again. Requires `interaction-type.update`.